The Journey Frame

Name: The Journey Frame
Brand: Cellusmart
SKU: CJJT208435308HS
Price: 59.99 USD
Availability: InStock

243 orders fulfilled this week

Get exactly what you imagined, guaranteed

Approve your portrait before we ship

Handmade by real artists

$59.99

$59.99 ~~$100.00~~

SAVE 40% Sold out

Designed By Real Artists
Free Revisions
Free Global Shipping

How Does This Work?

When you place your order with us, the names and the photos that you upload will be sent to our art team to be illustrated. (Uncropped, well-lit, high-quality photos with clearly visible features result in a better Dream Frame design)

Once your artwork is finished,
we will email you the results, to be either accepted or rejected by you.

Please be sure to give us the correct email address you want your proofing sent to.

If you accept the design, we will send it to our manufacturer to be processed.

If you reject the design, tell us how we can make it better for you until it is perfect!
(If your portrait isn't confirmed
after 3 days, it will be processed automatically.)

What if I don't like my designs?

Showcase your unique charm with a custom glowing portrait from Dream Frames. Our portraits are individually hand-crafted by skilled artists who dedicate their time and
expertise to capturing you and your significant others' distinctive character traits.

We are committed to ensuring
your complete satisfaction.
That's why we offer free previews and edits until you are happy with the design of your portrait.

(Uncropped, well-lit, high-quality photos with clearly visible features result in a better Dream Frame)

You'll be directly communicating with your personal artist who will be in charge of designing and managing the outcome of your portrait's design.

Printed on high-quality acrylic, our portraits deliver a professional, gallery-style finish to ensure that every detail shines bright and is captured with remarkable clarity and precision.

Frame Dimensions:
9" (22.86 cm) x 13" (33.02 cm)
Our frames are made of eco- friendly hardwood, and lined with energy-efficient LED lights to give off the desired radiant glow effect. It will come with a frame stand and hangers to align with any interior
furnishing. This will allow you to place your portrait wherever you would like!

Portrait Approval and Refund Policy

Welcome to our custom portrait transformation policy! Our goal is to provide you with a magical, customized portrait in a timely manner. Please read our policy carefully to understand our process and your responsibilities as a valued customer.

1. Mockup Approval Process

Once you place your order and upload your image, our artists begin transforming it into a cartoon-style portrait. Within 72 hours, but usually within 48 hours, you will receive an email containing mockups for review.
You must respond to this email to approve the mockup or to indicate any changes you would like.
If no response is received within 10 days of the email being sent, we will proceed with selecting the mockup that we believe best resembles you, and we will ship the order to you. This ensures that you receive your product without undue delay.

Because we dedicate time and resources to your custom transformation, including paying our artists and representatives to reach out to you, we cannot accept refunds for those who do not respond. Regardless of response, these individuals invested their time and effort into working on your transformation.
We want to ensure you receive your order promptly and that our business remains compliant with policies regarding product delivery. Holding a product indefinitely without customer response may lead to issues for both parties, so timely responses are necessary.
Be proactive in checking your email (including spam and junk folders) and ensure that you respond within the given timeframe to avoid any dissatisfaction with your final product.

3. Broken Frame Policy

If your frame arrives broken or damaged, you are eligible for a refund. To initiate the refund process, you must provide detailed photos of the damaged product.
We will assess these photos to ensure that the damage was due to manufacturing or handling during shipping and not caused by the customer. Refunds will be issued once the damage is confirmed as a manufacturer or shipping error.

4. Refund Policy for Responding Customers

Customers who respond to the mockup email and participate in the review process are eligible for a refund if the final product does not meet expectations, provided that all revisions have been exhausted. Because they completed the revisions process, the responsibility is on us if they are not happy with the final product they received.
Refund eligibility includes instances where the portrait does not match the customer’s expectations after the revision process has been completed.
To qualify for a refund, please contact us with a detailed explanation of your dissatisfaction. Additionally, if your frame arrives damaged, you are also eligible for a refund following the same photo verification process described above.

5. Reminder Emails and Communication

In addition to the original mockup email, we send automatic reminder emails 72 and 96 hours after the order has been placed. This email will prompt you to check your spam or junk folder if you haven’t received the initial mockup email.
If you still do not see the email, please contact us immediately via our store email so that we can ensure prompt communication.

6. Agreement at Checkout

At checkout, customers are required to sign an agreement acknowledging that they understand and accept the rules outlined in this policy.
If you do not sign this agreement, you will not be eligible to receive a product, as it is critical that all customers are fully aware of and in agreement with our process and policies.

Policy Summary

We aim to make your portrait experience as seamless and joyful as possible. Your timely responses to our emails are vital for ensuring your satisfaction with the final product. We appreciate your understanding and cooperation in helping us make the magic happen.

30-Day Returns

We are confident that you will love your portrait, but if you have any issues within 30 days, do not worry.

Please reach out to us and we will either exchange, or refund you for your order.

View full details

Step 1

Choose the background and the frame color, fill in your names, and upload your best photo. When finished, you now place your order.

Step 2

Once your design is ready, it will be emailed to you within 1–2 days for approval. After you approve it, we’ll ship your order.

Step 3

Unwrap your portrait, cry some happy tears, and hold them close to your heart forever.

Let customers speak for us

from 5607 reviews

John Hunt

Awesome product! Great company!

From start to finish, my experience with Dream Frames has been terrific. They were prompt to reply to my questions, and the product turned out perfect. I wholeheartedly recommend.

The Dream Frame

06/08/2025

Neale Beattie

We loved our photo

Thank you so much for our photo of my wife and I based in Mexico. It turned out great and she loved it. The frame and the backlighting were a nice touch I was not expecting when it came. 10/10 would recommend and will be getting one made up of our puppies.

2 Characters

06/06/2025

Patrick Lachowicz

Absolutely Loved

My wife absolutely loved her Dream Frame with our new born baby daughter’s picture, huge hit for her first Mothers Day

The Baby Frame

06/01/2025

Ryan Greer

Great gifts

I ordered a pair of these and they turned out great. The process was easy enough. I sent in my pic, they made their versions, and I chose the one I liked. After submitting a revision or two a final image was chosen and from there it was about two weeks before I received both frames. They were well packaged and arrived in perfect condition. Both were well received by their intended parties. If you like art, animation, or Pixar/Disney then this is a great gift.

The Dream Frame

05/31/2025

Carol Stemm

Wonderful

The pictures I ordered turned out great. The lighting is neat in the fact that there are different settings to highlight the pictures. Only minor complaint is that the frames themselves are a bit flimsy.

The Dream Frame

05/24/2025

Daniel Turner

Great work!

Perfect gift for Mother's Day! If it makes the wife cry happy tears, you know you did a great job. Thank you!

The Dream Frame

05/19/2025

Marcus Payton

Awesome

I got this for Mothers days and was told it was the best gift ever.

The Baby Frame

05/18/2025

Ethan Wise

The Dream Frame.. amazing!

I purchased this for my wife.. she will absolutely LOVE it when I give it to her. The communication I received while trying to find the perfect image was so helpful. An outstanding product that will bring a huge smile to whomever it is presented to!

The Dream Frame

05/07/2025

Gerardo Carlos

Great item

This picture frame that turned my favorite daughter picture to a Pixar character was a great gift for my wife. She loved it. The whole process was very well professional from start to finish. A rep of the company named Jenna reached out to confirm the 3 mock ups that they created of my choosing. They were so difficult to choose from. The one I chose was the more preferred of my wife’s expectations. If I could get all three I would have. After our emails back and forth they made sure I was informed of when it was shipped and should be arriving. The only con is make sure you plan accordingly to your plan of event. Shipping does take a bit but it’s because they want to make it perfect to your wants.

The Baby Frame

04/29/2025

B.W.

Dream photo comes true

The dream photo was awesome. My wife loved it. It was a picture of us in the Badlands North Dakota that we had converted to the enchanted castle. I would definitely consider getting another bucket list photo done at some point in time with a dream frame.

The Dream Frame

04/28/2025

Justin Emory

So awesome!

So cool and so awesome. I am so pleased with how it turned out. It’s for sure one of the best gift ideas out there.

The Dream Frame

03/31/2025

Corina Thornton

Totally Adorable!

This turned out to be amazing! Just keep in mind when you receive it, peel off the protective sheet. It sits on my desk at work and I get A LOT of compliments about it.

The Baby Frame

03/31/2025

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